Account & Data Deletion

For users of the myEZData mobile app (com.myezdata.mobile) and web platform

myEZData accounts are created and managed by your employer (the dealer group you work for) — there is no self-service sign-up. You can still request deletion of your account and the personal data associated with it at any time, without installing or opening the app.

How to request deletion

Email privacy@myezdata.com with the subject "Account deletion request" and include:

• Your full name,
• The email address or employee code on the account,
• The dealer group / company you work(ed) for.

We will verify the request with you and with the employer that manages the account, and confirm completion by email. Requests are processed within 30 days.

What gets deleted

• Your user account and sign-in credentials,
• Registered devices and push notification tokens,
• Profile photo, nickname and bio,
• Clock-in location coordinates linked to your punches,
• Notification history and app preferences.

What is retained, and why

Some records are part of your employer's legally required books and cannot be erased on request:

• Payroll, time-keeping and compensation records (hours worked, pay, commissions, chargebacks) — retained for the period required by applicable payroll, tax and labor law, then deleted or anonymized.
• Signed forms and documents that are part of the employment record.

Where full deletion is not yet legally possible, the account is deactivated, sign-in is disabled, and the data is retained only for the legally required period.

In-app option

You can also start a deletion request from the mobile app under Profile → Delete account, which opens this request process.